Farmers' access, demand, and satisfaction with innovation support services and their determinants: The case of the cocoa sector in Central Cameroon

Kenfack Essougong Urcil Papito, Slingerland Maja, Mathe Syndhia, Giller Ken E., Leeuwis Cees. 2023. Farmers' access, demand, and satisfaction with innovation support services and their determinants: The case of the cocoa sector in Central Cameroon. Journal of Agricultural Education and Extension, 32 p.

Liste HCERES des revues (en SHS) : oui

Thème(s) HCERES des revues (en SHS) : Economie-gestion; Sciences de l'éducation

Résumé : Purpose : We assessed cocoa farmers' access to, demand for, and satisfaction with five innovation support services and the factors shaping them. Design/methodology/approach : We used data from 10 focus groups and a survey of 421 farmers in Central Cameroon. Data were analysed using descriptive and inferential statistics, and regression models. Findings: Results showed that farmers mostly receive training and advice whereas inputs, credit, and equipment are the most demanded services. Training and advice obtained the highest perceived quality score. Conflicts around distribution and capture by leaders were relatively frequent regarding inputs and equipment. Farmers' satisfaction with service outcomes increased with the number of services received and any services above training and advice yielded higher outcomes. Location, involvement in certification, seniority, and leadership position in farmers' organisations were significantly associated with access and demand for at least two services while satisfaction with quality was mostly influenced by prior services received and the extent to which they matched expectations. Practical implications: Farmers' demands for services are diverse, hence the importance of providing them with either service bundles or options from which they can choose. Additional efforts are needed from service providers to create an enabling environment for the implementation of the disseminated sustainable management practices. Theoretical implications: Farmers' satisfaction with services can be analysed from different perspectives. Both endogenous and exogenous factors determine access to, demand for, and satisfaction with services.

Mots-clés Agrovoc : vulgarisation agricole, systèmes d'innovation agricole, innovation, formation agricole, Theobroma cacao

Mots-clés géographiques Agrovoc : Cameroun

Mots-clés libres : Agricultural services, Agricultural extension, Farmer diversity, Service quality, Enabling environement, Cocoa

Classification Agris : E20 - Organisation, administration et gestion des entreprises ou exploitations agricoles
C20 - Vulgarisation
E90 - Structure agraire

Champ stratégique Cirad : CTS 3 (2019-) - Systèmes alimentaires

Agences de financement hors UE : Direktoratet for Utviklingssamarbeid

Auteurs et affiliations

• Kenfack Essougong Urcil Papito, Wageningen University and Research Centre (NLD) - auteur correspondant
• Slingerland Maja, Wageningen University and Research Centre (NLD)
• Mathe Syndhia, CIRAD-ES-UMR INNOVATION (GHA) ORCID: 0000-0002-6981-514X
• Giller Ken E., Wageningen University and Research Centre (NLD)
• Leeuwis Cees, Wageningen University and Research Centre (NLD)

Source : Cirad-Agritrop (https://agritrop.cirad.fr/606363/)

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